2.22.2009

that thing i hate

okay, not that thing, because it intitles it to being one thing, and one thing alone i hate. there are many things i hate. but only one i need to get off my chest, so i will stick to that. i digress...

it happened yesterday. i was working an opening shift which- i am convinced- is when all the weird ones come in. not once. not twice. but THREE times it happened. "what? what?" you may say. the thing i like to call: the utterly self-aware, particular customer.

"well, i hate to be so picky about my drink, but...". " i know i seem rather particular, but...". "you probably hate people like me being so specific...". yes. yes i do. especially when you. are. a. regular!!!

"you know, it's just you actaully make my drink the way i like it, unlike location X, and they're the roasters! it's like they don't care about what the customer wants, they only care about how it will ruin their roast profile." WELL DUH. you actually think a 'scoarchingly hot', half-caf cappucino mixing organic milk and nonfat(non-organic) brings out the best in what they roast? noooooo. and i only make it that way for you because, secretly, i enjoy hearing you bitch about how we are better than our bean supplier because we'll gladly destroy what *should* be a really tasty drink. :::sigh::: seriously.

i hate making your drink. i hate when any of you- regular or not- insists on listing more than 2 modifications to your drink and then chalk it up to being "particular" or "fussy". if you don't like the drink the way it's supposed to be, then, maybe you should just fucking switch to that chain who already makes their drinks scoarchingly hot. the point of a local, independant coffee house is not to coddle your concience, but to appreciate the fine art of what actually goes on: the notes and nuances of the bean, the silky-smooth microfoam, the latte art, the perfect right-away drinking temperature...

if you are going to be difficult- don't fucking apologize. we aren't going to like you anymore OR less by getting a qualifiers out of you. be an ass. at least then, we feel justified in frying the living hell out of the milk and pulling a shitty shot- because you asked for it- both literally and in your attitude.

otherwise, if you're all nice and apologetic, you make me feel like an ass for ruining what should be, a great cappucino.

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